FAQ
Frequently Asked Questions
Open your email inbox and look for an email from "mailer@seniorinsight.com" - this could be in your inbox or another folder (spam) depending on yo...
Sat, 10 Feb, 2024 at 9:16 AM
If you are having difficulties viewing the images clearly, please click on the image or view the attached document.
Sat, 10 Feb, 2024 at 9:28 AM
NOTE: No two active users can share the same email address. For common email addresses that may be shared like executivedirector@memory.com must have all ...
Sat, 10 Feb, 2024 at 9:37 AM
Each user can find out their UserID and reset their password by using the following links on the login page. CLIENT CODE: If you do not have your ...
Wed, 29 Jan, 2020 at 11:24 AM
If you are having difficulty viewing the images clearly, please click on the image or view the attached document. Individual users may reset their passw...
Sat, 10 Feb, 2024 at 9:58 AM
If you are having difficulties viewing the images please click on the attached document to view.
Sat, 9 Mar, 2024 at 4:54 AM
If you are having difficulties viewing the images clearly click on the attached document. QUICK STEPS to "Inactive" users (or Block them). T...
Mon, 11 Mar, 2024 at 6:11 AM
When you add a new user you must choose to have them verify their account either with an email address or by SMS text to a smartphone. Either way is accept...
Fri, 31 Jan, 2020 at 12:01 PM
This video (1 min) will show how a user can verify a new account and set up a password.
Thu, 10 Oct, 2019 at 10:09 AM
When adding a new user you can now use text (SMS) to verify instead of email. INFORMATION REQUIRED: First Name Last Name Middle Initial Day of the ...
Thu, 12 Sep, 2024 at 5:14 PM