QUESTION:  What do I do when I don't see the mortuary, hospital or ambulance as a provider I can select on the resident details page.


ANSWER:  You will need to "add" the new provider to then make it available to select for each resident.  You need to add them as a "master contact". Here's how:


You can add different 'Ancillary Providers' like Hospital, Ambulance, and Mortuary.


1. Clinical --> Master Contacts:

  • Click on the "+ Ancillary Provider" button.



  • Ancillary Provider Details:
    1. Click on the 'Type' drop-down list and select the appropriate option/ancillary provider.
    2. Enter 'Ancillary Provider Name'.
    3. You can also add other details related to the ancillary provider (Optional).
    4. Click on the 'Save' button.


Note: You can edit ancillary provider details by clicking on the 'Edit/Pencil' icon.